Manufacturing Insurance from Midlands Manufacturing Specialists

We now have renewed confidence in the integrity of our insurance cover because of Gallagher’s interrogation of the scope of our policies. They also negotiated hard with our insurers to maintain key elements that the insurers wanted to dilute.

The premium savings that Gallagher achieved were a welcome reduction to our overheads but the clincher for us was the important bolt-on upgrade to the claims handling proposition from their in-house claims team.

We had been wrestling with a Cyber claim for some time and Gallagher was able to get it settled off for us within weeks of their
appointment, which was a good start to our new relationship – it could have been a coincidence of timing or it could have been helped by the fact that they have an ‘in house’ Cyber specialist team who were able to add their weight to the negotiation. To help us prevent any further Cyber issues, Gallagher suggested that we would benefit from additional training in this area, which they provide, that will give us IASME accreditation and protection for our business in the future.

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Gallagher were really keen to understand all aspects of our business, what we do, what markets we operate in, what issues we have had in the past, what our processes involved, how our growth aspirations might affect our margins and a whole raft of other commercial issues. This was not like our normal insurance broking experience. Although the main topic of discussion was obviously focused on our insurance requirements, it turned into a genuinely focused business analysis.